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Appointments Are Prescheduled For All Guest So It Is Important To Be On Time To Be Courteous To The Client Scheduled After You!! Please Arrive On Time Or Your Appointment And Deposit Will Be Forfeited!

Cancellation Policy

You Must Cancel Your Appointment By Either Calling 423-635-5588 Or Email 24 Hours Prior To The Scheduled Time

Late Policy

All Guest In Your Party Must Arrive Within 15 Minutes Of Your Scheduled Appointment Time Or All Payments Will Be Forfeited!


NO REFUNDS! We Will Apply Your Payment As A Credit Voucher For All Cancelled Appointments.


WE DO NOT OFFER REFUNDS ON EBOOKS, CLASSES, SERVICES, AND WEBINARS.  We only accept refund requests for products and we do not process refunds unless your order was received broken, defective, or not functioning as advertised.  If there is a problem with your order, please email


Shipping takes 5-7 business days.  You should get an email with the tracking information as soon as your order has been shipped.

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